Policy for Payment to Nonprofit Suppliers in Event of COVID-19 Disruptions

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San Francisco, CA (April 4, 2020) — The Controller’s Office is updating its policy guidance to City departments and nonprofit service providers regarding continuity of payment in light of disruptions related to COVID-19. This guidance issued on April 4, 2020 supersedes prior guidance on this topic. This policy may be updated periodically as the response to COVID-19 changes.


Nonprofit suppliers deliver essential services to San Francisco residents on behalf of and funded by the City and County of San Francisco. The public health emergency related to COVID-19 creates a variety of disruptions to provider operations.  It is still the City’s intent to support the sustainability of nonprofit suppliers by continuing to provide full or partial payment in the event of programmatic closures that are in accordance with official public health recommendations. The new policy also clarifies expectations for the continued operation of essential services and the potential re-designation of essential services. Finally, the policy encourages flexibility in budgeting to allow nonprofits to adjust current contract budgets to address changing needs.


View a PDF of the policyPDF iconPolicy - Nonprofit disruptions due to Covid-19_UPDATED.pdf


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The Controller's Office works to ensure the City's financial integrity and to promote efficient, effective, and accountable government. We strive to be a model for good government and to make the City a better place to live and work. The Controller's Office is responsible for governance and conduct of key aspects of the City's financial operations, including operating the City's financial systems and procedures, maintaining the City's internal control environment, processing payroll for City employees, managing the City's bonds and debt portfolio, and processing and monitoring the City's budget. The department produces regular reports and audits on the City's financial and economic condition and the operations and performance of City government.


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