SFMTA Information Files and Links

Agency Overview

Provides guiding documents for SFMTA Transit program including Transit First Policy and agency budgets


Rubber Tire Fleet Overview

Provides overview of maintenance program, operations, and bus fleet procurement schedules.

Light Rail Fleet Overview

Provide overview of Light Rail Vehicle (LRV) program, subway design, and operating constraints.

Subway Overview

  • Subway Design and Operations
  • Subway Reliability Metrics
    • Reliability Metrics (Website)
      Login: TranstatGuest
      Password: 3jYCEps*7r
      Select “Transtat Public” under the “Select a Site” prompt, and click on the “Transit Guest” folder icon to access the following reports:
      • ATCS Reports

        This workbook categorizes the train control system failures as reported manually in the Central Control log. The Muni Metro system has an automatic train control system in the Market Street subway and no centralized control on the surface, where trains operate on line-of-sight rules. At the three entry portals, trains must perform a handshake with the train control system to be accepted into automatic control. Several times a day, individual trains "fail entry" which means that the train is not able to run in automatic control and must operate at half-speed. In addition, the train control system assigns a much larger buffer around the train which experienced the failure. "Failed entries" significantly reduce the capacity of the subway immediately and are logged for each occurrence. The failed entries are caused by train equipment malfunctions, wayside communication equipment malfunctions or operator error.

        "By Line" shows the number of daily failed entries per line. "Vehicle and operator" shows the number of quarterly failed entries by train ID or by operator cap number, color coded by the portal where the failure occurred.

        "Failed entry reasons" (should change name to "ATCS Failures" shows the number of ATCS failures per week along with the description of the cause.
      • ATCS Manager Reports

        This workbook categorizes the train control system failures as reported automatically by the system itself through fault codes. A single event can generate more than one fault code, so SFMTA staff use the totals in the ATCS reports to obtain the actual number of daily/monthly/quarterly ATCS events. These reports contain more detail and can help technical managers determine if there is a systemic failure driving poor performance. "Timeout location" is a daily count of ATCS timeouts, which include failed entries, but also include occurrences where a train lost communication in the subway after entering successfully. WER, DPR and FPL are the locations where failed entries occur, while the other locations refer to failures inside the subway. "Fault drilldown by Consist" is a look at the specific fault codes being generated by each railcar. The fault code weekly trends are displayed at the top while the fault histories for each LRV are displayed at the bottom.
      • ACTS Delays

        This workbook contains the total subway delay in minutes aggregated by month. There are two views, one for inbound trains and one for outbound trains. Filters are provided which allow the user to drilldown to individual hours or days. The location of the delay is color coded by platform abbreviation or by junction. The suffix "_AP" means the delay was encountered on the approach to that platform versus at the platform.

        Minutes of delay are reported by the ATCS system as time elapsed between train movements (or time each train spends stopped). Currently any time stopped outside of a platform is counted as delay and included in these totals, as well as any time stopped at a platform greater than 30 seconds in duration. Therefore, the length of these bars represents the number of minutes of extra travel time incurred in the subway as a result of congestion or other delays.

Service Planning, Scheduling, and Operations

Provide general overview of current service planning initiatives, scheduling practices and operational staffing and support levels

Maintenance of Way Overview

Review SFMTA's State of Good Repair (SGR) and Maintenance of Way (MOW) reliability metrics.

  • State of Good Repair
  • MOW Reliability Metrics
    • Consolidated MOW Metrics
      • Preventative Maintenance Performance: The Excel spreadsheet, provides an overview of Maintenance of Way's performance of preventative maintenance (PM).
        • Track PM Performance
        • Motive Power PM Performance
        • Signals PM Performance
        • Buildings and Ground PM Performance
        • Surface Overhead PM Performance
        • Subway Overhead PM Performance
    • Power Outages- (website) Documentation forthcoming
      • Workbook details total power outage minutes parsed by service saved due to power being backfed and lost. The information is also overlaid on a map detailing power outage duration and cause.

Employee and Customer Experience

Review SFMTA's customer and employee experience.

Workforce Management and Staffing

Contextualize Muni's operational staffing levels and challenges.