San Francisco Fraud Hotline Webinar: Effective Communication in Fraud Investigation Reporting
Join us for the next installment of the City and County of San Francisco’s Fraud Hotline Webinar Series, airing on January 27, 2021 at 11 a.m. Pacific Time.
"Do You Get My Point?": Effective Communication in Fraud Investigation Reporting
Paul McEwen, CFE, CPA, CA, CBV
President | McEwen Valuation & Forensic
Communicating the results of fraud investigations effectively is a challenging but critical skill. Whether writing the investigation report or preparing to give oral evidence in court, many practitioners struggle with the key step of taking information (often technical) that they know and understand well and communicating it in a way that doesn’t cause the audience to feel confused, bored, skeptical, or worst of all, sleepy.
The good news is that there are some best practices to follow in organizing and presenting fraud investigation findings that can significantly improve the audience’s or reader’s experience and comprehension. This presentation will provide practical suggestions as to what to consider before “putting hands to keyboard” or heading to the podium. Using case examples and drawing on Paul’s background in psychology, including memory and cognition, he will provide ideas on report structure and list some common grammatical bad habits that often hamper comprehension and distract readers or listeners.
This presentation addresses the following:
- Language and semantics
- Effective report structures
- Psychology and the fraud investigation report
- Common usage and grammar challenges