Other Complaints

Whistleblower Program Certain matters must be resolved through channels other than the Whistleblower Program. For your convenience and reference, we have provided information to the appropriate channels via the links below.
 
Issue Examples Appropriate Channel
911 Emergencies Fires, crimes in progress, car crashes, medical emergencies The Whistleblower Program does not handle immediate 911 type emergencies, or matters that require urgent police or medical attention. Contact the nearest emergency services department and/or law enforcement officials for assistance.
Americans with Disabilities Act Grievances Americans with Disabilities Act Grievances Mayor's Office on Disability
Building Code Violations Unpermitted new construction. Department of Building Inspection
Environmental Health Issues Lead, asbestos, pesticides, and other chemical hazard, mold and other indoor air quality issues, unsafe food or unsanitary food preparation conditions, garbage and refuse. Department of Public Health Environmental Health
Workplace Bullying (for City employees) Belittling a person's opinions, using profanity, tampering with personal belongings or work equipment, spreading rumors or gossip, intimidating a person. Report bullying to your department's human resources officer.
Criminal Conduct Distribution or sale of illegal drugs, theft, vandalism, violence, bribery, kickbacks, racketeering, money laundering, embezzlement, and extortion. Allegations of conduct which may constitute a violation of criminal law should be referred to the District Attorney or appropriate law enforcement agency.
Discrimination Complaints in Employment, Housing or Public Accommodation Termination, segregation, failure to accommodate. San Francisco Human Rights Commission
EEO Discrimination (for City employees) Denial of employment, denial of training, denial of promotion, denial of reasonable accommodation (for disability or religion), termination, lay-off, harassment, sexual harassment, and compensation. The Department of Human Resources
Ethics Law Violations Violations of State or City laws relating to campaign finance, lobbying, campaign consulting, conflicts of interest, or governmental ethics. Ethics Commission
Grievance Issues (for City employees) Violations of bargaining unit contract provisions, violations of past practices, treated a member or grievant differently than other members in the same situation or with similar problems. Report grievances to your department's human resources officer or to your union representative.
Labor Law Violations Minimum wage ordinance, paid sick leave ordinance, health care security ordinance, prevailing wages. Office of Labor Standards Enforcement
Merit System Violation (for City employees) Appeals on examinations, eligible lists, minimum qualifications, classification, discrimination complaints, future employment with the City and other merit system matters. Civil Service Commission
Miscellaneous Service Issues Graffiti abatement, sidewalk defects, water quality, blocked driveways, animal bite/noise complaints. San Francisco 311
Parking Tickets If you believe your vehicle was wrongly cited. San Francisco Municipal Transportation Agency
Police Officer Misconduct (when alleged by members of the public) A complaint of police misconduct or improper performance, as alleged by a member of the public. Office of Citizen Complaints
Shelter Conditions Complaints concerning the health, safety, and treatment of residents, clients, staff, and the homeless community Shelter Monitoring Committee
Sunshine Ordinance Compliance Problems regarding compliance with the Sunshine Ordinance, the Public Records Act, or the Ralph M. Brown (Public Meetings) Act Sunshine Ordinance Task Force
Whistleblower Retaliation (for City employees) Demotion, termination, suspension, or other adverse action taken because you filed a complaint with the Ethics Commission, Controller, District Attorney, or City Attorney, or a written complaint with your department, alleging that a City officer or employee engaged in improper governmental activity. Ethics Commission